Responsible Gaming Policy

Lottomatica Better is committed to promoting a safe and responsible gaming environment. We believe that gambling should be an enjoyable entertainment activity and never a source of financial or emotional stress.

Age Restrictions

Access to our services is strictly prohibited for individuals under 18 years of age. We conduct identity verification checks to ensure that every user meets the required legal age. It is the responsibility of adult users to protect their devices and accounts from access by minors.

Principles of Safe Gaming

To maintain control, we recommend following these principles:

Entertainment

Play only for fun, not to make money.

Sustainability

Never bet sums you cannot afford to lose.

Limits

Set time and budget limits before starting.

Acceptance

Do not try to recover losses.

Clarity

Do not gamble if you are under the influence of alcohol, drugs, or in altered emotional states.

Self-protection tools

We offer a range of tools to help you manage your gambling activity:

  • Deposit limits: set a maximum daily, weekly, or monthly threshold.
  • Loss and session limits: control how much time you spend on the site and how much you can lose.
  • Time-out: temporarily suspend access to your account for a short period (from 24 hours to several weeks).
  • Self-exclusion: if you believe gambling has become a problem, you can request permanent or long-term exclusion.

Warning signs

It is important to recognize if gambling is becoming a problem. Some signs include: neglecting work or family, lying about amounts spent, feeling the need to gamble to escape problems, or incurring debts to bet.

Request for professional support

If you suspect you have a gambling addiction, we encourage you to seek immediate assistance from professional organizations specializing in supporting problem gamblers in your area. Early recognition is crucial for recovery.

Minor protection and shared devices

If using devices shared with minors, we recommend using content filtering software and never leaving a gambling session open or unattended. Ensure that access credentials are always protected.

Monitoring

Lottomatica Better constantly monitors activities on the platform to identify potentially risky behaviors and may intervene by contacting the user or limiting account activities to protect the player.

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